Intradiem’s community service program helps children through local non-profit

Employees participate in projects through MUST Ministries

ATLANTA, GA (August 27, 2013) – Intradiem, the leading provider of intraday management solutions, announces highlights from its recent community service outreach programs and ongoing work with MUST Ministries.

Most recently, Intradiem employees participated in the Summer Lunch Program through MUST Ministries, a local non-profit organization that provides shelter and services to persons in crisis. For the fourth consecutive year, Intradiem employees helped to provide and deliver lunches for children who don’t have access to school lunches during the summertime. Employees demonstrated the value of community service to their own children by bringing them to the office to decorate the bags and assemble the lunches.

Community service is the heart of Intradiem’s company culture. The organization incorporates a focus on community as one of its core values and was recently named “Atlanta’s Most Caring Company” by local radio station, 104.7 THE FISH.

Intradiem’s commitment to the community is demonstrated by giving five paid days for community service work as a benefit to every employee. Additionally, the company sponsors a variety of community service projects throughout the year to provide opportunities for employees to work on projects together as a team.“

As employees work together on projects outside of the business, they have unique opportunities to interact with one another across departments. As a result, this creates a positive working environment,” said Matt McConnell, chief executive officer of Intradiem.

Intradiem also helps MUST Ministries by serving lunch and holding food and clothing drives every quarter. During the holidays, employees decorate the shelter and participate in their annual toy shop.

“The desire to give back to the community is a quality that helps shape our company culture and helps us be great at what we do. I find that employees bring the same level of dedication to servicing our customers as they do to our community,” said McConnell. 

Intradiem is the only complete Intraday Automation solution provider for frontline workforces including Contact Center, Back Office, Retail and Mobile. The SaaS-based solution automates intraday management and real-time processes and turns frontline workforces into real-time workforces that can adapt and respond to changing conditions and events throughout the day. The result is a more agile frontline workforce that can adjust in real-time to deliver a dramatically better and more consistent customer experience at reduced cost. Over 300,000 frontline workers use Intradiem's solution every day.
Media Contact
Melissa Spies, Marketing Manager, Intradiem
mspies@intradiem.com  |  888.566.9457