Intradiem to support FCS Ministries in fall Serve@Work program

Intraday management solutions provider recognizes National Customer Service Week

ATLANTA, GA (October 15, 2013) – Intradiem, the leading provider of intraday management solutions, will be participating in High Tech Ministries’ 2013 Fall Serve@Work program from Oct. 15-17, 2013.

This marks Intradiem’s sixth Serve@Work project, which supports FCS Urban Ministries. Intradiem employees will be working with Atlanta area technology business professionals to renovate a south Atlanta neighborhood bike shop, organize the recently renovated thrift shop, create games for the upcoming Treat Street holiday event, and landscape the surrounding grounds in Atlanta.

FCS Urban Ministries concentrates on revamping distressed neighborhoods to make them healthy and sustainable places in the city through Christian community development.“

By participating in the Serve@Work projects, we provide our employees with a turnkey opportunity to give back to the community while working alongside their peers and other technology professionals in the Atlanta area,” said Matt McConnell, CEO of Intradiem. “I strongly encourage other organizations, including our business partners and customers, to give back to their communities as well.”

Intradiem’s community service program is central to its corporate culture and fulfills the company’s purpose is to help other companies have an impact in their business operations and the community. Intradiem provides its employees 40 hours of paid time off to volunteer each year, and most recently, employees donated more than 5,000 lbs. of food to the Atlanta Community Food Bank.

To learn more about Intradiem and its community outreach, visit: http://www.intradiem.com/community

Intradiem is the only complete Intraday Automation solution provider for frontline workforces including Contact Center, Back Office, Retail and Mobile. The SaaS-based solution automates intraday management and real-time processes and turns frontline workforces into real-time workforces that can adapt and respond to changing conditions and events throughout the day. The result is a more agile frontline workforce that can adjust in real-time to deliver a dramatically better and more consistent customer experience at reduced cost. Over 300,000 frontline workers use Intradiem's solution every day.
Media Contact
Melissa Spies, Marketing Manager, Intradiem
mspies@intradiem.com  |  888.566.9457